At TidePoolCollection.com, our dedication to preserving the beauty of our oceans and landscapes is matched by our commitment to delivering our products to you in a sustainable and efficient manner. Here's what you need to know about our shipping practices:

Processing Time:

Each product from TidePoolCollection.com, whether it be beachwear, accessories, or gear, is prepared with an eye for detail and a commitment to sustainability. Please allow up to 3-5 business days for us to process and prepare your order for shipping. This timeframe ensures that every item meets our high-quality standards and contributes to our eco-friendly mission.

Free Shipping:

To make our ocean-inspired products more accessible while upholding our environmental values, we offer free shipping on all orders within the United States. This initiative is part of our pledge to support you and our planet, making it easier for everyone to enjoy our sustainable collection.

Delivery Time:

After your order has been dispatched, delivery times will vary based on your location within the U.S. Generally, orders are delivered within 5-10 business days from the date of shipment. You will receive a shipping confirmation email that includes a tracking number, allowing you to follow your order's progress to your doorstep.

Shipping Carriers:

We collaborate with leading shipping carriers known for their reliability and efficiency. The choice of carrier for your order depends on the delivery area, ensuring your purchase arrives safely and promptly.

Eco-Friendly Packaging:

True to our mission, TidePoolCollection.com uses packaging materials that are environmentally friendly, designed to reduce waste and safeguard your items in transit. We encourage our customers to recycle or repurpose the packaging, contributing to our collective effort to protect the environment.

International Shipping:

At present, our focus is on serving customers within the United States. However, we are actively working towards expanding our shipping capabilities to include international destinations. Keep an eye on our shipping policy for updates on when these options become available.

Order Changes and Cancellations:

Once an order has entered the production phase, we are unable to accommodate changes or cancellations. We urge you to review your order carefully before submitting it. Should you have any concerns or need assistance with your order, our customer support team is ready to help.

Customer Support:

Your satisfaction is paramount to us. For any inquiries or assistance regarding your order, shipping details, or general questions, please do not hesitate to contact our customer support team. You can reach us through the contact form on our website or by email TidePoolCollection@proton.me

Thank you for supporting TidePoolCollection.com. By choosing us, you're not only acquiring premium, sustainable products inspired by the beauty of the ocean and the great outdoors, but you're also joining our mission to make the world a cleaner, greener place. We value your support and are excited to be a part of your adventure.